FAQ
Main »» Logging in
| Why do I have to keep logging in? |
You may have wondered why we require you to login each time you visit the Online Support Community, but you stay logged in "forever" on the Trisomy 18 Foundation site.
Our commitment is to providing a safe, secure, and supportive environment for all Community members. By requiring members to re-login each time they visit the boards, we are verifying their identity and ensuring that no fraudulent posts are made using another's account. To that end, while you will always remain logged in the Trisomy 18 Foundation site, you will need to login each time you use the Trisomy 18 Support Online Community, and you will be logged out after a period of inactivity. This is especially helpful to those using public or shared computers who may otherwise forget to logout and leave their account available to anyone who follows them.
Because of this security feature, sometimes members find that when composing a long post, their login has "timed-out" and the post is not accepted. To avoid this, we recommend that you compose long posts in another program, such as Notepad or Word, then copy the text into the post after logging in. This will ensure that your post will be successful. |
Disclaimer: This site will not be held responsible or liable for any comment's posted by its users.
